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If You Suspect Abuse


Holyoke Area DCF

26i High St.

Holyoke, MA

(413) 493-2600

(Families living in Southampton and Huntington)


Van Wart DCF

112 Industry Ave.

Springfield, MA

(413) 205-0500

(Families living in Granby, Belchertown, Ware, South Hadley)


Greenfield Area DCF

One Arch Place

Greenfield, MA

(413) 775-5000

(Families living in all other cities and towns in Hampshire and Franklin Counties and the Town of Athol)


DCF 24 Hour Hotline

(For reporting all abuse/neglect after hours)

(800) 792 – 5200


What to do if you suspect a child is being abused or neglected

If you suspect that a child is being abused or neglected, you should immediately either

  • Telephone your local police department (Click on the link below)
  • Contact the Department of Children and Families (DCF) office where the child lives (see list of offices on right) and ask for the Protective Screening Unit. Office are staffed between 9 am and 5 pm weekdays; or 
  • To make a report to DCF at any other time, including after 5 p.m. and on weekends and holidays, please call the Child-At-Risk Hotline at 1-800-792-5200.


List of local Police Departments

Comprehensive list of DCF Area Offices 

Report of Abuse Form